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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Blanca Alduncin

Blanca Alduncin

October 14, 2024

5  out of  5
rating by Blanca Alduncin
"Me dieron la información adecuada"
We responded:
"Hi Blanca, thank you for the great review and kind words. We appreciate your support and trusting State Farm with your insurance needs!"
Profile photo of Bertha Williams

Bertha Williams

October 10, 2024

1  out of  5
rating by Bertha Williams
"Cuando me dieron el presupuesto me dieron un precio al mes lo subieron pero cada mes suben de precio empecé pagando 207.00 ahora me llego de 441.00 y no tuve ningún accidente"
We responded:
"Hola Bertha, desafortunadamente no veo que tenga una póliza o cuenta con mi oficina. Le recomiendo que se contacte con su agente o a mi (616)532-6071. "
Profile photo of Daniel De Felipe Geronimo

Daniel De Felipe Geronimo

July 3, 2024

5  out of  5
rating by Daniel De Felipe Geronimo
"Muy buen servicio al cliente, Ana hizo un excelente trabajo y servicio al cliente!"
Profile photo of Christopher Gasca

Christopher Gasca

June 19, 2024

5  out of  5
rating by Christopher Gasca
"This location is amazing and are always willing to help! Sara helped us with the entire process of filing a claim and is very communicative. They have the best customer service!"
Profile photo of Yojaira_dom Marte

Yojaira_dom Marte

June 12, 2024

5  out of  5
rating by Yojaira_dom Marte
"Muy bueno servicio al cliente por Ana Rivera!"
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Malcolm McDonald

April 19, 2024

5  out of  5
rating by Malcolm McDonald
"One of the account managers, Kate Pyles, helped me transfer over my out of state insurance and accurately broke down all of my applicable policies so that I could get the coverage I needed. All of my questions were answered and I feel confident using State Farm as my insurance provider."
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Annette Mcfall

February 27, 2024

5  out of  5
rating by Annette Mcfall
"She (ANA) Was Great VERY Helpful Thank U 😊"
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Tano Cristian

February 26, 2024

5  out of  5
rating by Tano Cristian
"Excelente servicio al cliente, Ana me ayudo a traducir para mi seguro de vida!"
We responded:
"Gracias Cristian, siempre un placer ayudarle a los clientes en su lenguaje preferido y con algo tan importante como el seguro de vida. - Sara Ocampo State Farm"
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Gerzon Perez

February 23, 2024

5  out of  5
rating by Gerzon Perez
"Muy buen servicio"
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albert udinyiwe

February 9, 2024

5  out of  5
rating by albert udinyiwe
"Ana Helped take pictures of my vehicle for my claim,great customer service!"
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Craig Collins

January 30, 2024

5  out of  5
rating by Craig Collins
"Great place and we'll received."
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Sally Bagge

January 29, 2024

5  out of  5
rating by Sally Bagge
"The person that answered the phone I believe her name was Kayle She was most patient most helpful and explained everything in detail. I didn’t know what I was doing and she was a great help. I really appreciate her."
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Elias Feliciano

January 29, 2024

5  out of  5
rating by Elias Feliciano
"I called for help and got it in less than 35 to 40 minutes,great service."
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Musabah Martin

January 26, 2024

5  out of  5
rating by Musabah Martin
"Triston was good"
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Belkis Branch

January 25, 2024

5  out of  5
rating by Belkis Branch
"buen servicio"
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Javier Maldanado

January 25, 2024

5  out of  5
rating by Javier Maldanado
"Great service , Ana went above and beyond to help me set up my app , I'll recomend 100%"
We responded:
"Thank you for taking time to let us know how great Ana is doing! We are here to help. - Sara Ocampo State Farm "
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Marsha Williams

January 25, 2024

5  out of  5
rating by Marsha Williams
"Very nice."
We responded:
"Thank you for the 5 Star review and for being a customer, as a local business we thrive due to great customers like you! -Sara Ocampo State Farm "
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Dung Nguyen

January 24, 2024

5  out of  5
rating by Dung Nguyen
"Great customer service Ana, helped me with my claim"
We responded:
"Glad to hear you had a smooth claim experience and that our customer service team was there every step of the way! -Sara Ocampo State Farm "
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Maria Mendoza

January 23, 2024

5  out of  5
rating by Maria Mendoza
"Muy buen servicio muchas gracias"
We responded:
"Gracias Maria, es nuestro placer brindar el mejor servicio a nuestros clientes en sus pólizas de seguro! -Sara Ocampo State Farm "
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Mario Morales Roche

January 23, 2024

5  out of  5
rating by Mario Morales Roche
"Hola, la atención de edgar pablo fue excelente explica todo muy bien y nos conmeta todo sobre la aseguranza , me voy muyyy satisfecho gracias"
We responded:
"Gracias Mario por dejarnos su opinión acerca de su interacción con Edgar! Nuestra misión es que todos nuestros clientes salgan de nuestra oficina entendiendo sus pólizas y por lo cual están cubiertos! -Sara Ocampo State Farm"
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Steve Do

January 23, 2024

5  out of  5
rating by Steve Do
"Tremendous service; thank you for all of your help!"
We responded:
"Thank you for the amazing review, we love hearing how well our team is doing and appreciate you taking the time to let us know! -Sara Ocampo State Farm "
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Sierra Wyant

January 16, 2024

5  out of  5
rating by Sierra Wyant
"Ana had great customer support! Rates are amazing as well👏🏽"
We responded:
"Thank you Sierra, we are thrilled to hear you had a 5⭐️ experience with Ana and getting a great rate on your auto insurance is always a bonus! -Sara Ocampo State Farm "
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Rene De paz

January 10, 2024

5  out of  5
rating by Rene De paz
"Muy bien servicio al cliente Ana me a ayudado mucho a entender mis pólizas y preguntas sobre mis biles"
We responded:
"Gracias René, estamos felices de ayudarlo con su aseguranza y brindarle el mejor servicio al cliente! -Sara Ocampo State Farm "
Profile photo of Cristal Elzinga

Cristal Elzinga

December 2, 2023

2  out of  5
rating by Cristal Elzinga
"I have been with state farm most of 13 years or longer. I was called to see about life insurance. I asked about why my rates were so high for auto. The response I received was you know there was a price increase. Fast forward, bought a car recently asked to transfer my existing policy to new car. Once again rates were insane but I still chose you guys. Get home starting shopping around and find my same policy for 70 less. Call to cancel my piolicy and there was no concern why a loyal customer was leaving."
We responded:
"Cristal, thank you for your review. I am sorry to see a customer of 13 years leave but unfortunately we don’t control pricing at the agency level. State Farm on the corporate end is who files rates, we just plug in the information at the agency level. These last 2 years have been met with unprecedented inflation and the cost to repair vehicles has gone up over 30%, in turn insurance companies across the entire country have had to raise rates. As a small business owner within our Wyoming, MI community I truly try to have our team deliver the best service possible. We are local residents that live within our communities and give back as often as we can. It’s not that want to see you leave by any means, but we understand that each customer has to do what’s best for them. And if we can’t provide you the best rate we understand you will in turn find a company that can. I appreciate you sharing your opinion and again I am sorry we don’t control pricing."
Profile photo of Suli Cuculista1986

Suli Cuculista1986

October 25, 2023

5  out of  5
rating by Suli Cuculista1986
"Todo muy bien muy amable el personal encanta con state farm de Sara Ocampo Rolon"